Animals
  
Cat Family
  
Cats (Domestic)
  
Cows
  
Dogs
  
Dolphins
  
Dragons
  
Elephants
  
Fish
  
Frogs
  
Giraffes
  
Horses
  
Monkeys
  
Pigs
  
Unicorns
  
Wolves
  
Other Animals
Birds
   Doves
  
Eagles
  
Hummingbirds
  
Roosters

Collections
Bed and Bath
Birdhouses
Candleholders
Carousels Globes
Clocks
Coin Jewelry
Dining Room
Frames
Holidays
Jewelry
Kid's Room
Kitchen
Made of Glass
Night Lights
On the Wall
Patio and Garden
Peepers
Plates
Trinket Boxes
Windchimes

Under $4
 

About Us and FAQ

ABOUT US

Our mailing address:

Home and Gifts - Animal-Figures

585 Main Street   

Metuchen, New Jersey 08840

Make all checks and money orders payable to our parent company: Home and Gifts

Our phone number is: 732 548-5775. This is a voice mail number, so be prepared to leave a message. We promise to get back to you soon.

For information about our site contact the webmaster webmaster@animal-figures.com

For questions about our products contact: info@animal-figures.com

For questions about your orders contact: orders@animal-figures.com

E-Mail Us



FAQ:

What payment methods does Animal-Figures accept?

We accept credit and debit cards, PayPal, checks and money orders

What credit cards can I use to pay for my order?

We accept Visa, Master Charge, American Express, Discover/Novus and Dinners Club cards.  Just click on the “Credit Card Payment” as your payment option at checkout time. 2Checkout.com , Inc. is an authorized retailer of Animal-Figures

You can use a credit card to pay for your purchases by using the PayPal payment option.  You chose ‘PayPal Payment’ as your payment option.  As you go through the checkout process you will be taken to the PayPal site where you can use your credit card to pay for your purchase.  If you are not currently registered with PayPal, this will also create a PayPal account for you to use in the future. 

 What is PayPal?

PayPal is an online payment processing company.  They can take payments by Visa, Mastercard, or Electronic Check (Electronic Check requires account verification & can take several days for new accounts).

What kinds of guarantees do I get?

All items sold at Animal-Figures have a 30 money back guarantee. In addition, many individual items have their own warranties

What are your shipping policies?

We ship only to the continental USA  using U.S. Ground or Priority Express Mail, or UPS Ground. Items shipped via UPS are insured Our shipping and handling fees are:

Under $ 50

$6.50

 $ 50 to   $ 74.99

$7.50

 $ 75 to  $ 99.99

$8.50

$100 to $149.99

$9.50

Over $150

Free

Contact info@animal-figures.com for any questions you may have about our shipping policies.

What do I do if I have problems with my order?

If you have questions about items you are interested in contact us at info@animal-figures.com If you have questions about an order you have already placed, contact: orders@animal-figures.com   Normally we will respond back within 24 hours.  You can also call our voice mail at (732) 548-5775.  Leave a message and we will get back to you promptly.

What do I do if I have problems with my purchases after they arrive?

Remember we offer a 30 day money back guarantee on all of our merchandise. If you have a problem, we will be glad to help you by replacing the item or offering you a refund. Here is further information about our return policy and procedures. We reserve the right to refuse any unauthorized returns.


 Explanation of some terms used in our store.

Alabastrite - Our name for polyresin items. Alabastrite is a stone-based material which can be intricately molded producing great detail, and will  allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints. 

Porcelain - A fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, underglazed, or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for six hours at 800 degrees.

Stoneware - White clay with fine ground stone. Working with stoneware demands great expertise, and is in fact becoming a lost art. Stoneware is safe to use in both microwave and conventional ovens.

Patchwork Items - They are made by applying unique fabric or paper prints  to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.

Diamonds are extremely hard, highly refractive colorless or white crystalline of carbon. Diamonds, like all gemstones, are judged in terms of Carats, or weight (different from Karats, as in gold purity).

Gold is the ultimate precious metal. Virtually indestructible, amazingly malleable, doesn't rust or tarnish. Graded by purity; in the U.S. a scale of 24 is used, so 24 Karats (24K) is 100% pure. 18K is 18 parts gold and 6  parts alloy (other metals), and so on. 10K is the legal minimum for Karat-graded gold. The word "Plumb" indicates the exact purity of the piece.

Rubies, sapphires, emeralds and amethysts, often treasured as birthstones, fall under the category of gemstones. Gemstones are priced and graded by  Carat weight.

Pearls are smooth, lustrous, variously-colored deposit formed around a grain of sand in the shell of a certain mollusk. Pearls may be formed naturally or "cultured" through an artificial implanting process.

Sterling Silver - To qualify as "sterling" a given item must be composed of a least 92.5% pure silver.

Frosted Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive frosted look. The drama of frosted glass without the weight.

Gypsum is a white mineral which is usually used to make Plaster of Paris.

Dolomite is a magnesia-rich, sedimentary rock resembling limestone. Dolomite is either gray, pink or white in color.

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Page created/maintained by Female Computer Nerd.  Last updated 12 January, 2008.
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Animal-Figures   All Rights Reserved.